Netherlands, Feb. 19, 2020, 8:23 p.m.
I’m not used to pay for a bottle of water in a hotel room, we als forgot toothpaste and she had to pay also for it. Those kind of stuff need to be free. We travel al lot and sleep in many hotels, so whe know what we speak about}
Respuesta del hotelero
Thanks for your comments, your observations are very important and valuable for us it gives us opportunities to improve our services.
In our hotel we are interesting to satisfy the needs of our guests and visitors with Warmth, Passion, Service and excellent quality.
We ask for excuses if you had a bad experience in our hotel, we’ll try do best f or you. The minibar products are from a company different from the hotel and must be canceled at the check out.
Our hotel appreciates your information because it allows us to improve continuously, and give our best service to our clients and guests.
Claudia Nataly Becerra C. Integrated management Systems.